Privacy Policy

Last Updated: 2026

This Privacy Policy explains how customishop.com ("we," "us," "our," or the "Website") collects, uses, discloses, and otherwise processes personal data in relation to our website and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect the following types of information from visitors to customishop.com:

• Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when subscribing to newsletters, submitting forms, or creating an account.
• Technical Information: IP address, device type, browser type, operating system, and unique device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and browsing behaviour.
• Cookies: Data collected through cookies and similar tracking technologies (see Cookie Policy below).
• Location Data: Approximate geographic location based on IP address (not precise GPS data unless you provide it).

How We Use Information

We use the collected information for the following purposes:

• Analytics: To analyse website traffic, user behaviour, and performance using tools such as Google Analytics.
• Affiliate Tracking: To track affiliate links, commissions, and casino partner referrals, ensuring proper attribution and payment processing.
• Site Improvement: To enhance website functionality, user experience, and content quality.
• Marketing: To send newsletters, promotional content, and updates (only with your consent where required).
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
• Fraud Prevention: To detect, prevent, and address fraudulent activity and security issues.

Cookie Policy

customishop.com uses cookies and similar tracking technologies to enhance user experience and gather analytics data.

Types of Cookies:

• Essential Cookies: Required for website functionality, security, and basic navigation.
• Analytical Cookies: Used to understand how visitors interact with the Website (e.g., Google Analytics).
• Affiliate Cookies: Used to track referrals to casino and betting partners and attribute commissions.
• Marketing Cookies: Used for remarketing, targeted advertising, and user preference tracking.

Cookie Opt-Out Options:

You can control cookies through your browser settings and opt out of certain cookies at any time. However, disabling essential cookies may impact website functionality. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. For more information, visit www.allaboutcookies.org.

To opt out of Google Analytics, you can install the Google Analytics Opt-Out Browser Add-On.

Third-Party Links

customishop.com contains links to third-party websites, including casino platforms, betting sites, and affiliate partners. We are not responsible for the privacy practices, content, or security of these external websites. We strongly recommend reviewing the privacy policies of any third-party site before providing personal information or engaging in transactions.

Your use of third-party websites is governed by their own terms and privacy policies, not this Policy. We do not endorse or control the practices of external partners.

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of Access: You may request access to the personal data we hold about you.
• Right to Rectification: You may correct inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: You may request that we limit how we use your personal data.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Object: You may object to certain processing, including direct marketing.
• Right to Lodge a Complaint: You may file a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law. Generally:

• Personal data provided via forms or newsletters is retained until you unsubscribe or request deletion.
• Analytics data is typically retained for up to 26 months.
• Affiliate tracking data is retained in accordance with financial and tax regulations (typically 6 years).
• Cookies are retained according to their individual expiration dates.

When data is no longer necessary, we securely delete or anonymise it.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need to report a privacy concern, please contact us at:

Email: privacy@customishop.com

We will respond to all data subject requests within 30 days, or as required by applicable law.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates. The date of the most recent update is indicated at the top of this Policy.